Patient information
Patient Information & Policies
Everything you need to know before your visit: what to bring, how to pay, how we look after your privacy, and answers to common questions.
Registration Requirements
Patients are requested to provide their full name, contact number, CNIC/B-form where applicable, and basic medical information at registration.
Documents to Bring
Where applicable, patients should bring:
- Previous medical records and prescriptions
- Laboratory and imaging reports
- Current medication list
- Relevant referral letters
- CNIC or other identification document
Payment Methods
Payment can be made through cash and available digital payment methods. Details of accepted payment options can be confirmed at reception.
Insurance & Health Coverage
Adam Healthcare Center is working towards establishing partnerships with health insurance providers, corporate health programmes and health-card initiatives to make quality healthcare more accessible and affordable.
Details of participating insurance providers and covered services will be published as partnerships are established.
Visiting Rules
We request patients and visitors to:
- Maintain a respectful and safe environment.
- Follow staff instructions and infection-prevention measures.
- Respect patient privacy and confidentiality.
- Avoid unnecessary crowding in consultation and treatment areas.
- Keep mobile phones on silent where appropriate.
Patient Policies
Adam Healthcare Center is committed to safe, respectful, equitable and patient-centered care. Patients are expected to provide accurate information, follow agreed treatment instructions and treat healthcare staff and other patients with dignity and respect.
Privacy & Confidentiality
We respect the privacy, dignity and confidentiality of our patients. Personal, medical and diagnostic information is handled responsibly and accessed only for appropriate healthcare, administrative or legally required purposes.
Frequently asked questions
Do I need an appointment?
Appointments are recommended, although walk-in patients may be accommodated subject to availability.
Can I reschedule my appointment?
Yes. Please contact us as early as possible to reschedule.
Can I bring a family member?
Yes, where appropriate, although visitor numbers may be limited to maintain privacy and patient safety.
Do you provide charitable/free treatment?
Adam Healthcare Center has a long-term commitment to developing a charitable healthcare programme to provide free or subsidized services to deserving and underserved patients, subject to available resources and the Center's charity programme.
How can I contact Adam Healthcare Center?
Call or message us on WhatsApp at 0339-2200396 (+92 339 2200396), or visit the Contact & Location page.
In an emergency, do not wait for an appointment. For serious or life-threatening emergencies, please proceed immediately to the nearest emergency department or call local emergency services. Adam Healthcare Center appointments should not delay urgent emergency care.
Your Health. Our Commitment.
Book your appointment today
Tell us what you need and we will confirm a time with you. Prefer to speak to someone? Call or message us any time.
